Customer Reviews

Longhorn Lawns prides itself on providing an unparalleled level of customer service.

We were recognized with an Angie’s List Super Service Award in both 2013 and 2014.

SuperServiceAward

 Take a look at our client reviews at Yelp, Angie’s List, and Merchant Circle 

Scroll down to read just a few of our client testimonials

Read what our clients have to say about us…

“We have been very pleased with the service that we have received from Longhorn Lawns of Austin. They are always on time, courteous and willing to do any extra item you may request. They always ask if we are satisfied with the way our lawn is maintained, which we have been. I recommend them to my friends when asked about our lawn. I have asked for specific things to be done for instance the height that the lawn is to be cut all the time. It is always maintained to our specification. I have had them plant flowers and bushes in my flower beds for me. They have been very helpful making suggestions such as fertilizing, types of drought friendly plants and bushes, and have even applied ant and pest control products for us. We have used their service for several months now and will continue to do so, and would recommend them very highly.”
Mary B.
“…Heath and Julie have always provided a written bid for services that I have requested. This allows for a clear understanding of the work requested, when the work will be done, the cost and when payment is expected. When I need to request additional work from the monthly service, I can either call or send an email to Julie. Julie is very prompt in responding and the request is done quickly and always to my satisfaction…. The Longhorn Lawns staff, is professional, respectful and friendly. I now feel as though I am a part of their family. As I mentioned, they do excellent work and they are dependable; that is, they do the work on schedule. And, most important, I trust them.”
Mary C.
“My family has been letting Longhorn Lawns care for our yard, trees, and flowerbed for over a year, and we have been very satisfied. Not only have they taken great care of us, but they were able to help us find someone to fix our sprinkler system, and they were able to suggest a great solution for a particular patch of lawn that was not getting enough irrigation. We have been pleased with every aspect of our lawn care, from the little reminders about when fertilizer applications are available to the helpful suggestions about what would look best in our flowerbed. Longhorn Lawns has done a great job for us!.”
Amy L
“The crew at Longhorn has been taking care of both my professional and person lawn care needs for over two years and I have been nothing short of impressed at their professionalism and performance from day one. This is a local family owned company with a passion for what they do and you couldn’t ask for a more pleasant and capable group of people do to business with. Whether they’re tending to my home or business these are people I’m pleased to know and have around either my customers or my children and of course I have the best lawn on the block!”
Jeff P
“I wanted to let you know how much I appreciate all of the effort you, your work team, and office staff (Julie!) put in to make my lawn and landscaping look great. I receive many compliments from my family, friends, and neighbors on how nice my yard looks– a positive reflection on the quality of your service and our successful collaboration on landscape design ideas. Your work crews are always friendly, responsive, and reliable, and easy to communicate with. They always come on their scheduled day, complete their work in a timely fashion, and leave the yard looking neat and well-groomed…”
Pam P
“It is with great pleasure that I recommend Longhorn Lawns. They have been providing weekly lawn service to us for two years and I can say with all honesty that I enjoy every step of the way. All of their employees are professional and friendly and great at what they do. They are always upfront and honest about the services that we need or might want and timely in getting them done as well. As my friends and neighbors say, my lawn always looks wonderful and I am always happy to tell them their lawn could look the same with a quick call to Longhorn Lawns. Longhorn Lawns would be an asset to any lawn and I am pleased to give them my wholehearted endorsement.”
Cathy S
“We have been satisfied customers with Longhorn Lawns for approximately 3 years now. We originally contracted for bi-weekly lawn service but have recently moved to weekly servicing. Heath Pafford and his work crew are extremely professional and have always provided excellent lawn service, including mowing, edging, and area cleanup. They always leave the porch, driveway, and sidewalks exceptionally clean after they have completed the lawn servicing. Additionally, we regularly receive seasonal services such as fertilizer application, dillo dirt application, and lawn aeration. We have always received superior service from the staff of Longhorn Lawns and have never had a complaint regarding the quality of service provided. Julie and the office staff are extremely pleasant, professional, and responsive. They know their customer base very well and regularly send out email reminders regarding services. The company will regularly solicit customer input and work to update the services they provide based on customer needs.We are extremely satisfied with Longhorn Lawns and look forward to many years of continued partnership.”
John S
“I am very pleased to wholeheartedly recommend Longhorn Lawns. From the initial presentation and agreement process with Heath Pafford, to the email I received today from office manager, Julie McCoy relative to the crew killing a rattlesnake on my property (and also notifying my neighbors with small children), everyone with Longhorn Lawns has always been highly professional, credible, and very competent. And friendly!! It has always been a pleasure to talk to and problem solve with them. They have excellent communication among themselves and with me…They have worked effectively with me to solve multiple problems including a leaking irrigation system, messy barn swallows and their nests in my front entrance, and the replacement of a deteriorating yard fence.Finally, a main reason I like doing business with Longhorn Lawns is their personal approach to a business relationship, as I was used to growing up in small-town Texas.”
Joe S
“I have used Longhorn Lawns for lawn services for over three years and have been extremely satisfied with their high level of customer service, proficiency of lawn care, and overall reliability. I have been very happy with the lawn services that have been provided by Longhorn Lawns for our lawn, as well as my parent’s lawns. In addition, Longhorn Lawns did an outstanding job with some landscaping that we added to our back yard. In the past, we had found lawn services to be inconsistent and unreliable at best. It was like a breath of fresh air to stumble across a lawn care provider who actually shows up when they say they will, always provides top quality services, and adds a personal touch to their work. Heath, the owner, makes sure that he is familiar with his clients and listens carefully to the client to determine what their needs are and how he can best serve them. The Longhorn Lawn staff is always professional and wonderful to work with. Everyone I have had contact with at Longhorn Lawns is friendly, approachable, and reliable. It is my pleasure and honor to recommend Longhorn Lawns for your property. I’m confident you will be more than satisfied with the quality of their work and their excellent customer service.
Joe S